Frequently Asked Questions

Your app syncs directly with your Weightless account and care team. It pulls in your medication plan, appointments, and progress data so everything stays up to date — no extra setup required.

No. You can log your weight manually, but connecting your Weightless digital scale makes things effortless.

Yes — you can chat securely with your coach anytime and book video consultations with clinicians. Your care team reviews your results and messages directly inside the app.

It's very simple and very fun! Every healthy action earns points — weigh-ins, meal logs, milestones, and habit streaks. You can redeem points for cash, vouchers, or exclusive perks within the app. It’s motivation that pays off.

Absolutely. All health data and lab results are encrypted and stored safely within your account. Only you and your authorised GP care team can access them.

Mounjaro (Tirzepatide) is a once-weekly injectable medication, FDA-approved under the brand name Mounjaro to treat type 2 diabetes as well as under the brand name Zepbound for weight loss. Both medications are administered via a once-weekly injection using a pre-filled single-dose pen.

Wegovy (semaglutide) is a FDA-approved drug in a class of medications called glucagon-like peptide-1 receptor agonists (GLP-1s for short). Wegovy is clinically proven to help with weight loss. In a clinical trial, people who combined Wegovy with lifestyle changes lost an average of 15% of their body weight on average in 1 year.

Mounjaro (tirzepatide) works similarly to other GLP-1 medications, however, tirzepatide differs from the other medications in that it is a dual-action GLP-1 (short for glucagon-like peptide 1) and GIP (short for glucose-dependent insulinotropic polypeptide) medication. This means that it works by mimicking the action of both the GLP-1 and GIP hormones, which help regulate your metabolism. In doing so, tirzepatide makes you feel fuller faster and for longer. It also communicates with the part of your brain in charge of hunger and satiety, helping you regulate how much you eat. When combined with an appropriate diet and exercise, this makes tirzepatide an effective treatment for weight loss.

Mounjaro is a once-weekly injection that comes in a pre-filled, single-dose pen. If prescribed, you’ll receive detailed instructions from your Weightless support team on how to inject it in your stomach, arm, or thigh.

Wegovy comes in a prefilled injection pen. You administer the injection under the skin of your stomach, thigh, or arm once a week. While a routine injection may sound intimidating, the Wegovy pen uses a tiny needle designed to minimize discomfort. You’ll also receive clear instructions on using the injection pen, and your Weightless support team can offer additional advice.

Mounjaro comes in doses of 2.5 mg, 5 mg, 7.5 mg, 10 mg, 12.5 mg, and 15 mg. Similar to other GLP-1 medications, tirzepatide dosing gradually increases. If prescribed, you’ll start on the lowest dose (2.5 mg) for the first four weeks, and then work with your provider to slowly increase your dose every four weeks until you reach a steady dose that works best for you.

Wegovy dosing starts out low, then gradually increases over the first few months until a steady dose is reached. If prescribed, a clinician will work with you to find the schedule and dosing that’s right for you. As an example, your provider may start you out on the lowest dose, 0.25 mg injected once weekly for the first month and slowly ramp you up to the maximum dose of 2.4 mg once weekly over the course of several months. This will depend upon your specific situation and your provider’s guidance.

In the STEP 4 clinical trial, people who combined Wegovy with a healthy diet and exercise lost an average of over 4% of their body weight by eight weeks. Those who reached a steady dose of 2.4 mg per week lost an average of 10.6% of their body weight in the first 20 weeks of treatment—and over 17% of their body weight within 68 weeks. Everyone responds to Wegovy differently, and if prescribed, your Weightless support team will work with you to get the best results for you.

Our coaching panel includes certified nutritionists, behavioural change experts, and clinicians specialising in weight management. They work alongside your prescribing doctor to help you stay on track physically, nutritionally, and emotionally.

You can message your coach anytime through the app and schedule check-ins as needed. Many members prefer a quick weekly chat to review progress, adjust meal plans, or troubleshoot challenges.

Each session is personalised. Your coach will review your progress data, discuss your eating patterns, and guide you through small, sustainable changes — whether it’s meal planning, managing side effects, or building new habits.

Weightless coaching is rooted in clinical science, not fad diets. Your coach collaborates with registered clinicians and uses your real progress data to guide decisions — combining empathy with evidence.

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Et bibendum ac suscipit in ut viverra netus. Ac nisi, aliquam varius mattis iaculis quis amet, nunc. Consequat integer a suspendisse cursus. A ut ac id hac sit sed. Non risus at sed pretium.

Et bibendum ac suscipit in ut viverra netus. Ac nisi, aliquam varius mattis iaculis quis amet, nunc. Consequat integer a suspendisse cursus. A ut ac id hac sit sed. Non risus at sed pretium.

Et bibendum ac suscipit in ut viverra netus. Ac nisi, aliquam varius mattis iaculis quis amet, nunc. Consequat integer a suspendisse cursus. A ut ac id hac sit sed. Non risus at sed pretium.